PURPOSE OF JOB

Provide Compliance Management oversight and Operations level back up support during times of scheduled and unschuduled PTO to assigned Clerance Center(s); ensure the regulatory and statutory compliance of the Company’s import clearances filed on behalf of our clients and as presented to US Customs and other Participating Government Agencies; ensure compliance with Company's Import & Brokerage Standard Operating Procedures; collaborate with sales and respond to direct client compliance and tariff related inquiries; prepare and submit post entry corrections on behalf of the Company and our clients; assist in identifying and providing training to staff and provide technical and regulatory assistance to members of the brokerage staff as provided below.

KINTETSU WORLD EXPRESS (U.S.A.), INC. SUMMARY OF BENEFITS

Medical Plan including Prescription

• Eligible for medical coverage on the 1^st month following one (1) month of employment.
• CIGNA is the current provider, offering 3 plans.

Dental Plan

• Eligible for dental coverage on the 1^st month following one (1) month of employment. 
• CIGNA is the current provider, offering 2 plans.

Vision Care

• Eligible for vision coverage on the 1^st month following one (1) month of employment.
• VSP Vision Care is the current provider, offering 1 plan.

Flexible Spending Account (FSA)

• Medical Flexible Spending Account
• Dependent Care Flexible Spending Account
• Limited Purpose Flexible Spending Account

Health Savings Account (HSA)

• Health Savings Account when enrolled in Cigna High Deductible Health Plan (HDHP)

Life Insurance

• Life insurance (1½ times annual salary up to a maximum benefit of $50,000);
• Supplemental life insurance (at the expense of the employee);
• Long term disability (LTD) coverage;
• Accidental death and dismemberment (AD&D) coverage

Paid Time Off (PTO)

• PTO begins to accrue for eligible new hires on their first day of employment with the Company, subject to the accrual cap.

Paid Holidays

• Newly hired employees are entitled to all mandatory and optional/shift holidays that remain for the calendar year.  A newly hired employee who begins employment after January 1 of the calendar year is not entitled to more than ten (12) paid holidays for that calendar year.

Retirement Plan

• 401(k) Plan (current employer match .50 cents for each employee dollar) subject to the current vesting schedule.

Student Loan Assistance

• Eligible for student loan assistance after three (3) months of continuous employment, pending verification.
• Company monthly contribution of $437.50, not to exceed an annual contribution of $5,250.00.
• Any eligible employee participating in both Student Loan Assistance Program and Tuition Reimbursement Program is subject to a total maximum annual amount of $5,250.00 for both programs combined for the calendar year.

Tuition Reimbursement

• Eligibility for Tuition Reimbursement is three (3) months of continuous employment.
• Reimbursement is limited to $5,250.00 per employee per calendar year.
• Any eligible employee participating in both Student Loan Assistance Program and Tuition Reimbursement Program is subject to a total maximum annual amount of $5,250.00 for both programs combined for the calendar year.

Wellness Day

• Eligible for one (1) Wellness Day for an annual physical exam per year subject to submission of required documentation. 

Voluntary Benefits

• Hospital Indemnity Insurance
• Accident Insurance
• Critical Illness Insurance
• Commuter Benefits – Parking and Transit

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Provide Compliance Management and desk level support to assigned Branches within the Company.

2. Assist the  Designated Compliance Broker Operations Manager – Brokerage during times of scheduled and unscheduled staffing shortages, Personal Time Off (PTO) in processing and submission of Customs entries with U.S. Customs & Border Protection (CBP) and other agencies.

3. Oversee annual Customs continuous bond renewals on behalf of the Company, directly communicate with clients on bond aggregation and insufficiency notices and manage department staff to timely invoice clients for continuous bond & consulting services services.

4. Provide management oversight to assigned staff including their designated functions included but not limited to the In Bond processes to ensure that In Bonds are properly and timely arrived and closed, as well as department AR/AP functions

5. Process Post Summary Corrections, Protests, Duty Drawback and Professional Consulting services to clients as assigned.

6. Act as the national account Compliance Escalation Manager to assigned accounts. 

7. Timely respond to communications and requests from clients, regulatory agencies, other Company branches and the Corporate Trade & Compliance Group as related to those directed compliance activities herein contained and in accordance with KWE standards.
8. Collaborate with the Director of Compliance and Compliance Broker Operations Managers to establish and maintain centralized client master files with all required documentation; Importer Worksheets obtain and define handling procedures, tariff databases, etc., create customer profiles for entry processing and handling of Customs entries and train the staff as appropriate as related to the same.
9. Collaborate with the Director of Compliance and Comliance Brokerage Manager to direct internal import compliance activities and staff training (as identified through daily audit findings) to ensure that KWE Branch maintains a 95% level of compliance in all entry transactions filed.
10. Collaborate with the Director of Compliance and Compliance Brokerage Manager in the preparation of individual performance reviews, disciplinary actions, coaching and staff cross training where required and assist department members with resolution of issues.
11. Maintain thorough and up to date knowledge of KWE policies and procedures, and government regulatory and industry updates.
12. Perform that work/other functions as may be assigned from time to time by Branch or Corporate Trade & Compliance Management.

BASIC QUALIFICATIONS & REQUIREMENTS:

List any required educational attainments (degrees, certificates, licenses, etc.): Customs Broker License required

List any required skills (computer, machinery, typing, etc.): Proficiency in the use of Microsoft Office, Word, and Excel, Working knowledge of Customs Automated Commercial Environment; communicate effectively in English (oral and written)

List any required special attributes (ability to move/pick-up certain weight capacity, personality traits, certain aptitudes, etc.):  

• Punctual, motivated self-starter and team member

• Ability to prioritize and manage time

• Capable of understanding and following customer specific instructions

• Excellent problem-solving and analytical skills

• Detailed organization capabilities and a desire and ability to follow projects through to completion.

• This position requires a high energy individual with a strong work ethic

• Skills, and must have the ability to work in a fast paced environment

List any required experience (of what type, for what duration, in what industry, etc.):  Minimum of 5-7 years of Customs Regulations, Customs clearance and Customs brokerage and operations.

PREFERRED QUALIFICATIONS:

List any preferred educational attainments (degrees, certificates, licenses, etc.): Bachelor's Degree or equivalent experience preferred, NCBFAA Certified Customs Specialist preferred 

List any preferred skills (computer, machinery, typing, etc.):  Working knowledge of the CargoWise Customs Broker Application

List any preferred special attributes (ability to move/pick-up certain weight capacity, personality traits, certain aptitudes, etc.):  N/A

List any preferred experience (of what type, for what duration, in what industry, etc.): N/A