Purpose of Job

To collaborate closely with other Company offices on assigned accounts. The key account management includes, development of brand new accounts, participate in Requests for Quotation (RFQ), to expand share-up lanes from the assigned accounts.

KINTETSU WORLD EXPRESS (U.S.A.), INC. SUMMARY OF BENEFITS

Medical Plan including Prescription

• Eligible for medical coverage on the 1^st month following one (1) month of employment.
• CIGNA is the current provider, offering 3 plans.

Dental Plan

• Eligible for dental coverage on the 1^st month following one (1) month of employment. 
• CIGNA is the current provider, offering 2 plans.

Vision Care

• Eligible for vision coverage on the 1^st month following one (1) month of employment.
• VSP Vision Care is the current provider, offering 1 plan.

Flexible Spending Account (FSA)

• Medical Flexible Spending Account
• Dependent Care Flexible Spending Account
• Limited Purpose Flexible Spending Account

Health Savings Account (HSA)

• Health Savings Account when enrolled in Cigna High Deductible Health Plan (HDHP)

Life Insurance

• Life insurance (1½ times annual salary up to a maximum benefit of $50,000);
• Supplemental life insurance (at the expense of the employee);
• Long term disability (LTD) coverage;
• Accidental death and dismemberment (AD&D) coverage

Paid Time Off (PTO)

• PTO begins to accrue for eligible new hires on their first day of employment with the Company, subject to the accrual cap.

Paid Holidays

• Newly hired employees are entitled to all mandatory and optional/shift holidays that remain for the calendar year.  A newly hired employee who begins employment after January 1 of the calendar year is not entitled to more than ten (12) paid holidays for that calendar year.

Retirement Plan

• 401(k) Plan (current employer match .50 cents for each employee dollar) subject to the current vesting schedule.

Student Loan Assistance

• Eligible for student loan assistance after three (3) months of continuous employment, pending verification.
• Company monthly contribution of $437.50, not to exceed an annual contribution of $5,250.00.
• Any eligible employee participating in both Student Loan Assistance Program and Tuition Reimbursement Program is subject to a total maximum annual amount of $5,250.00 for both programs combined for the calendar year.

Tuition Reimbursement

• Eligibility for Tuition Reimbursement is three (3) months of continuous employment.
• Reimbursement is limited to $5,250.00 per employee per calendar year.
• Any eligible employee participating in both Student Loan Assistance Program and Tuition Reimbursement Program is subject to a total maximum annual amount of $5,250.00 for both programs combined for the calendar year.

Wellness Day

• Eligible for one (1) Wellness Day for an annual physical exam per year subject to submission of required documentation. 

Voluntary Benefits

• Hospital Indemnity Insurance
• Accident Insurance
• Critical Illness Insurance
• Commuter Benefits – Parking and Transit

Essential Duties & Responsibilities

1. Client Development:

• Identify and acquire new clients in the perishables and food sectors, including retailers, food producers, and distributors
• Maintain and grow relationships with existing customers, focusing on long-term partnerships
• Understand the unique logistics needs of perishables and propose tailored solutions

2. Sales Strategy & Revenue Growth:

• Develop and execute a sales plan targeting key markets (e.g., seafood, fresh produce, meat, dairy, etc.)
• Achieve sales and revenue targets by securing contracts with exporters and importers

3. Logistics Coordination:

• Work closely with operations teams to ensure seamless handling of time- and temperature-sensitive cargo
• Oversee compliance with international shipping regulations for food safety and quality

4. Market Analysis & Business Intelligence:

• Monitor market trends in perishables logistics (e.g., demand, seasonality, trade routes)
• Provide feedback to internal teams to improve service offerings

5. Customer Support:

• Act as the primary point of contact for clients, addressing concerns about customs clearance, transportation delays, and product integrity
• Conduct regular client reviews to ensure service satisfaction and identify upselling opportunities

6. Collaboration:

• Work with regional offices, carriers, and agents to optimize shipping routes and reduce costs

Basic Qualifications & Requirements

• 3-5 years in freight forwarding, focused on perishable goods and food logistics
• Proven track record in sales and customer relationship management
• Primary markets to target are APAC region, Southeast Asia, Europe, and Middle East
• Key perishables categories like seafood, fruits, vegetables, meat, and dairy
• Knowledge of international shipping processes (air and ocean), cold chain logistics, and regulatory compliance (e.g., FDA, USDA, HACCP)
• Strong communication and negotiation skills
• Ability to manage multiple priorities in a fast-paced environment
• Knowledge interacting with global clients and teams

Preferred Qualifications

List any preferred educational attainments (degrees, certificates, licenses, etc.): N/A

List any preferred skills (computer, machinery, typing, etc.): Microsoft Office Program

List any preferred special attributes (ability to move/pick-up certain weight capacity, personality traits, certain aptitudes, etc.): Strong Communication Skills, Team Player, Focused and Motivated.

List any preferred experience (of what type, for what duration, in what industry, etc.): 3-5 years in international freight forwarding, focused on perishable goods and food logistics